Enquiry Tracker is the all-in-one solution for schools to easily manage future families. From managing every inquiry to our fully integrated ‘smart’ online enrollment, schools can automate personalized emails, run events like Open Houses and School Tours and get key insights to manage and grow a robust pipeline that will impact demand, improve customer service and increase quality enrollments. The built-in broadcast communications tool allows you to reach out and proactively engage future families on their unique interests. With all data captured in one user-friendly centralized database, details are easily transferred to the school information system and at long last, ending the need for spreadsheets forever!


Boarding schools especially love Enquiry Tracker as it allows for instant tracking and management of those precious leads for enrollment. Boarding schools that use our system report on two significant changes: An overall increase in the number of inquiries the school is now receiving An improved conversion rate of those inquiries to actual enrollment. It’s a double win / win. Being able to instantly manage day students versus boarding students with all the demographic analysis instantly, allows the marketing and admissions team to work more closely together than ever before. One solution used by both faculties.


To provide one integrated, seamless solution for schools to easily manage future inquiries, track demand and grow enrollments while providing critical information to the marketing and admission team to make important strategic decisions.
“I always dreamed of finding a platform that was purpose-built for education. One that combined the marketing and admissions journey - an inquiry management tool; a CRM; an event management solution; live reporting analysis; and a smart online application system. Guess what? We have found it - Enquiry Tracker!”
Angie Ward, Enroll Media
Austin Montessori School is the oldest Montessori school in Central Texas. A crucial part of our admissions process is prospective parent education courses which inform parents about the Montessori philosophy and pedagogy. Priority is given in the waiting pool to applicants whose parents have attended these events. Enquiry Tracker allows parents to register for events on our school website. Each attendance is seamlessly linked to the parents’ original inquiry, allowing us to make efficient and accurate admissions decisions.
Sveta Pais Director of Enrollment Management Austin Montessori School, TX, USA
Apart from being a brilliant system that is so easy to use, the friendly team at Enquiry Tracker genuinely cares. The onboarding process is fast, we were literally up and running in days. The training is engaging and fun and any support request is always handled - just superb. They listen to our suggestions. They just get schools.
Gabrielle McClelland Admissions Manager Kristin School, New Zealand
Enquiry Tracker has been a very important platform for our schools to capture data, automated school tours and calendar invites, and track student and family information. From the first contact with families and down through the enrollment funnel the personalized communication and customization of the Enquiry Tracker platform has helped increase enrollment and has added that personal touch for each of our prospective families.
Rob Koehler Director of Marketing, Public Relations and Enrollment Career and Success Academy, South Bend, IN, USA

A software company that thinks they can provide all your answers to every single requirement! 🙂


Will Gilyard is in his 19th year of working in independent schools. In 2020, he returned to his alma mater Choate Rosemary Hall to take on the roles of Form Dean, and Alumni Engagement Associate. Will joined Choate after nine years at the Kingswood Oxford School (KO), a 6-12 independent day school located in West Hartford, CT, where he served as Dean of Students, an upper school math teacher, assistant football coach, and faculty advisor for the United Students club and Boys of Color group. At Choate, Will is the faculty adviser to Choate Afro Latino Men (CALM), and Girls Who Code (GWC).

Will also serves as a core faculty member and helped create the curriculum for the Institute for New Teachers of Color in Independent Schools, created in 2020, the Interschool Leadership Institute, created in 2013. Will also served as a core faculty member of the Kingswood Oxford Leadership Institute for Educators of Color (KOLIEC) from 2011-2018 and helped create the curriculum for the mentoring/advising circles for institute participants.

Before joining KO, Will was the Head of the Upper School at the Cathedral School of St. John the Divine in New York City. He serves on the board of advisors for the IDEAL School, also located in New York City. He is passionate about the role of educators in independent schools, specifically in the lives of students of color. Will has attended numerous workshops, conferences, and institutes related to leadership in independent schools and anti-racist education. Will had the honor of being a member of a think tank for the CARLE institute. 

Will has his B.A. in Psychology from Williams College and his M.A. Ed. in Curriculum and Instruction from the University of St. Joseph. Will is thrilled to be a part of the TABS (The Association of Boarding Schools) team and looks forward to working with energized and focused individuals who are interested in being change agents in the residential life sphere.

Will and his wife, Afton, ALP/Enrichment Teacher in Stratford Public Schools reside in Wallingford, CT with their two sons, William (10) and Maxwell (8).


Associate Head of School Ryan Pagotto ’97 joined Blair’s faculty in 2002 and is responsible for managing the day-to-day operations of the School on matters related to student and residential life, including health and counseling services, athletics and co-curricular programs. He runs Monday School Meeting and, among other things, is known for greeting students in the morning at the Clinton Hall doorway and offering freshly picked apples from his office during the month of October. In addition to his administrative responsibilities, Ryan serves as a member of the history department and teaches Global Issues. He also authors the monthly e-newsletter From Hilltop to Home, a communication designed to help new boarding-school parents navigate the ins and outs of the Blair experience.

Over the course of his time at Blair, Ryan has served as a history teacher, head tennis coach, a dorm head and Dean of Admission. He completed his undergraduate work at Dickinson College, where he captained the men’s tennis team, and earned a master’s degree in educational leadership from Columbia University. Before joining the faculty at Blair, Ryan taught at the Taft Summer School in Watertown, Connecticut, and Wyoming Seminary in Kingston, Pennsylvania. He also spent three summers as program director of the Cambridge Prep Experience at Peterhouse College, Cambridge University.

In addition to his roles in schools, Ryan has served as a faculty member for the TABS (The Association of Boarding Schools) Summer Session and is a regular presenter at national boarding and independent school conferences on student and residential life.

Ryan and his wife, Jennifer, performing arts department chair and Director of Instrumental Music at Blair, live in Grullon House with their children, Jack, Will, Ella and Addison, and their dog, Teagan. The Pagottos enjoy opening their home to Blair students, faculty and staff members throughout the year.


Susan served as a professor and leader at Middlebury College for over 25 years, most recently as Executive Vice President and Provost, leading Middlebury’s academic programs across multiple campuses – Middlebury, Bread Loaf, Monterey – as well as study abroad locations around the world. Prior to her Provostship, Susan served as Vice President for Strategy and Planning, Dean of Planning and Assessment, and Dean of the Faculty. She is a tenured Professor of Psychology and taught throughout her time at Middlebury.

Susan began her consulting firm in 2018, advising schools, colleges, non-profits and foundations in the areas of strategy, planning and governance; and coaching senior administrators to build leadership capacity and support change management. This led her to partner with TABS in 2019, in the development of TABS current strategic plan.

In addition to consulting, Susan co-authored the book, The College Stress Test, an analysis of educational markets and tools for helping schools to identify their place within market trends. The book was named one of the best books on higher education in 2020 by Forbes Magazine. Susan has presented extensively on topics relating to human sexuality, social psychology, and the psychology of women and gender. She received her B.S. with highest honors in Psychology, Phi Beta Kappa, at Denison University, and her M.A. and Ph.D. in Social Psychology at UCLA.